[Fastowl]

After mine and others discussion on the board here regarding sticking brass and out of spec issues I want to publically thank Art and Nancy and the rest of the folks at SSA for taking care of their customers. I had sent an email off to SSA this morning explaining the same problem that I had posted here on oversize necks on new brass. This afternoon I got an email from Art and a call from Nancy regarding replacement brass and then some being 'on its way'. I had not even requested any! What a great customer response. It is rare in this world to see that type of committment to customer service. They sure have my vote of confindence now.

By the way, they said they will be double and triple checking my shipment for tolerance before it goes out.

 

[rushca01]

Glad to here this, good people over there at SSA.

The short while that I have been in the AR game I have found some of the best CS in any retail operation in the AR business.

 

[marinesg1012]

Art and Nancy do a very good job.

 

[ron169]

There is a reason they are the Number one 6.8 manufacturer out there

 

[tbaylor828]

Agreed, was quickly given replacement for my issue and could not have been handled with more courtesy by Art and Nancy.